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Studio FAQs

If you’d like to submit a question that you don’t see listed below, please feel use our Contact Form. We are always happy to answer your questions on an individual basis.

Hosting Questions:
What hosting plans do you offer?
Do you offer domain registration?
How do I sign-up for Hosting?

Email Questions:
Can I get e-mail once I have a website (myname@mydomain.com)?
How do I check webmail?
How do I set my Eudora email?
I forgot my email user name and password.
How do I change my email password?

Web Design Questions:
How much do you charge to build a web site?
How long will it take to design my website?
What is the process involved in building a website?
I already have a website and it needs to be re-designed. Can you help?
What is the difference between web design and web maintenance?
Do you support nonprofit organizations?

Marketing Questions:
How can I get my website listed on Search Engines?
What is PPC marketing?

Technical Support:
Do you offer technical support?

Legal Info:
What is your Refund Policy?
What is your Privacy Policy?
What are your Terms of Service and Acceptable Use Policies?

Hosting Questions:

What hosting plans do you offer?
We offer 3 different plans to meet different personal and business needs. View all of our Hosting Plans for more information

Do you offer domain registration?
Yes, we do offer domain registration. Please contact us toll free for personal assistance in finding the best name and determining availability, 888-420-5067.

How do I sign-up for Hosting?
If you would like to set up a Hosting Account please call us at 888-420-5067 and we'll be happy to assist you over the phone.

Email Questions:

Can I get e-mail once I have a website (myname@mydomain.com)?
Yes. You decide what you want your address to be (yourname@yourwebsite.com) and we’ll set it up for you.

How do I check webmail?
To check your webmail, go to http://webmail.yourdomain.com. Replace yourdomain.com with your actual domain name. Then enter your username and password and click “Log in”

How do I set Eudora to check my webmail account?
Step 1
Go to Tools: Personalities. This will open the Personalities window.

Step 2
Using your right mouse button, move to the personalities window and right click to get a menu. Select New.

The New Account Wizard window will appear. Click “Skip directly to advance account setup” then click “Finish”

Step 3
The Account Settings window appears.
· Personality Name: Give the Personality a name that make sense to you.
· Real Name: This is the real name assigned to the personality - generally a first and last name. The text you enter here is included in the From: field of all your outgoing messages.
· Return Address: This is the return e-mail address used in outgoing messages. The address you enter here is included in the From: field of all your outgoing messages from this personality.
· Login Name: This is the full email address of your webmail account. For example, yourname@ yourdomain.com
· SMTP Server: Your SMTP or outgoing mail server. You will need to look through the information you got from your Internet Service Provider or give them a call and find out this information.
· Default Domain: Leave this field blank.
· Default Stationery: The default stationery to use for all outgoing messages sent from this personality. Select a stationery file from the drop-down menu, or select No Default for no default stationery.
· Default Signature: This sets the default signature for all outgoing messages from this personality. Select a signature from this drop-down menu, or select No Default for no default signature.
· Check Mail: If this is selected, mail checking is activated for this personality - either by manual or automatic timed mail checks. If you uncheck this box, then mail will not be checked for this account.
Click on the Incoming Mail tab to bring up the Incoming Mail settings.
· Server: Your incoming server will be mail.yourdomain.com Replace yourdomain with your actual domain name.
· Configuration: Our incoming mail server uses: POP
· Leave Mail on Server: If selected, then during mail checks, incoming mail for this personality is left on the incoming mail server and a copy is transferred to your PC. If this is deselected, then when mail is checked, incoming mail for this personality is deleted from the incoming mail server after it's transferred to your PC.
· Delete from server after 0 days: This option has a check box for selecting or deselecting and an edit box for specifying the number of days mail that was left on the POP server should be saved before being deleted. It is a good idea not to leave copies of your messages on the POP server indefinitely, as this will create mail storage problems on the server.
· Delete from server when emptied from trash: If this is selected, any messages that are deleted from your Trash mailbox are also deleted from the POP server.
· Skip messages over 40K in size: If selected, messages over the specified size are downloaded only in part. These messages include the first few lines, and a statement that says the message is not complete. This can be useful on slow connections.
· Authentication style: This specifies which POP account authentication technology to use for this personality: Select Passwords.
For more hints and tips using Eudora visit Eudora Online Tutorials.

I forgot my email user name and password.
Forgot Your Password? No problem, just give us a call.

How do I change my email password?
Just log-in to your webmail and go to > My Account > Password.
Here you can reset your password anytime you need to.

Web Design Questions:

How much do you charge to build a web site?
Prices for our custom designs vary from project to project. Every site that MyStudioSpace.com creates is unique and individual. Please use our Contact Form and ask us to quote your project.

How long will it take to design my website?
Development time will vary depending on each project, but a straightforward custom website can be produced within 1 to 2 weeks.

What is the process involved in building a website?
View our Design Process page to learn more about how we work.

I already have a website and it needs to be re-designed. Can you help?
Yes. We are happy take a look at your current site and offer suggestions. Much of our business is redesigning web sites.

What is the difference between web design and web maintenance?
Web Design is the actual development of a website. Web Maintenance is the updating of the content on a website. The web design and web maintenance are billed separately and web maintenance is usually on-going. Please note that MyStudioSpace.com does not charge for small changes to web sites we design. For example, if your phone number changes just email us your request and we’ll make the change free of charge.

Do you support nonprofit organizations?
Yes. We offer a 15% discount to nonprofit organizations. And we can help every step of the way, minimizing costs and simplifying the process. Ask us how.

Marketing Questions:

How can I get my web site listed on Search Engines?
Getting top placement is a challenge for even the most well-trained and experienced web marketers. But there are things you can do to help your web site placement. Please see Site Marketing information about the services we offer.

What is PPC marketing?
PPC stands for Pay Per Click. Using data from our Internet Marketing Research, we can provide recommendations for search term auctions based on position and cost.

Technical Support:

Do you offer technical support?
Yes. You can email us anytime using our Contact Form. Or call us at 480-491-4932 between 10am and 5pm Arizona Time.

Legal Information:

What is your Refund Policy?
We offer a 30 Day Money Back Guarantee on all of our Hosting Plans. If you are unsatisfied just let us know within your first 30 days of hosting and we'll refund your money, less the cost of the domain/s secured.

What is your Privacy Policy?
We will always respect our viewers privacy and we will never sell you information or share it with a third party. For all the details please read our Privacy Policy.

What your Terms of Service and Acceptable Use Policies?
To view all of our polices please see Studio Policies.